Frequently Asked Questions
This Agreement was last modified on 18th february 2016
Shipping Information
What Shipping Methods Are Available?
We offer a variety of shipping methods depending on your location. Including standard Free shipping, expedited shipping, etc. The availability of these options may vary based on your location and the items ordered. When placing your order, please ensure you select the correct country for shipping to avoid any delays.
How Long Will it Take To Get My Package?
Most orders are processed and shipped within 2-3 business days. The delivery time depends on the shipping method chosen and your location. Standard shipping typically takes 5-7 business days, excluding holidays and weekends, while expedited options can arrive sooner. Please ensure you select the correct country for shipping to avoid delays. Contact us if your order is not received within 14 working days of your payment.
How Do I Track My Order?
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number on our website’s tracking page to monitor the status of your delivery. If you have any issues, our customer service team is here to help.
Do I Need A Account To Place Order?
No, you do not need an account to place an order. You can check out as a guest. However, creating an account allows you to track your orders more easily, save your shipping details for future purchases, and receive updates on special offers and promotions.
FAQ Continued
How Do I Place an Order?
Placing an order is simple. Browse our product selection and add the items you wish to purchase to your cart. When you are ready to check out, click on the cart icon and follow the prompts to enter your shipping and payment information. Make sure to select the correct country for shipping to ensure a smooth delivery process. If you need any assistance, our customer service team is ready to help.
How Should I to Contact if I Have Any Queries?
If you have any questions or need assistance, please feel free to reach out to our customer service team. You can contact us via email at [email protected]. Our team is available to help with any queries you may have regarding your order, shipping, or any other concerns